Resolving your disputes in a simple, fast & affordable way
Simply Resolved is a dispute resolution service designed to help you and the other party reach an amicable settlement to your dispute within days rather than months or years at court
Starting a claim in 3 simple steps
Step 1
Complete
a quick
form
Complete our dispute information form (takes 1-2 mins).
Step 2
Our team
contacts
you
We contact you and the other party within 24 hours to explain the process and the next steps.
Step 3
Molly, our
AI bot takes
the lead
The first stage involves a facilitated negotiation using our AI bot, Molly. If this does not result in a settlement, a Mediator will be appointed to help you resolve your case within 14 days.
Take the first steps to resolve your dispute
We help you and the other party reach an amicable settlement within days rather than months or years at court
Who helps resolve my dispute?
The initial stage of negotiation is handled by Molly, our AI bot, who assists with blind bidding to help bring the parties towards a resolution.
What if a settlement isn't reached with Molly?
Our accredited Mediators bring their expertise to help the parties find resolution. They are totally independent and specialise in resolving disputes.
John Bennett
Mediator
Suzanne Tager
Mediator
Aurenne Datner
Mediator
Mike Thorpe
Mediator
Mike Thorpe
Mediator
Amanda Cowell
Mediator
John Bennett
Mediator
Suzanne Tager
Mediator
Aurenne Datner
Mediator
Mike Thorpe
Mediator
Amanda Cowell
Mediator
Why Simply Resolved?
See how we compare
 |
Court Process | |
|---|---|---|
Cost
|
Fixed Fees | Multiple increasing fees |
Time to resolution
|
21 days | 518 days |
Where?
|
Online | Court room |
Travel
|
None | Yes |
Why Simply Resolved?
See how we compare
Simply
Resolved
Court
Process
Cost
Time to resolution
Where?
Travel
Try our pricing calculator
Negotiation led by Molly will cost £25 per party. If that does not result in a settlement, expert mediation will be the next step. The cost of expert mediation depends on the value of the claim but compares favourably with the costs of pursuing a claim in court.Claim Value
Our Fee
VS
Court Fee
Take the first steps to resolve your dispute
We help you and the other party reach an amicable settlement within days rather than months or years at court
Our work with the Ministry of Justice
Driving digital transformation
“Late payments and the lack of an efficient way of recovering debts are a longstanding problem facing the vast majority of SMEs. To address this, we established a feasibility study and proof of concept for a UK Government ‘SME online dispute resolution platform’ to provide an affordable, easy to use environment for SMEs to recover unpaid debts, as an optional alternative to the courts. We have since been encouraged to launch this service for you.”
Ministry of Justice (MoJ) backed initiative dedicated to driving digital transformation in the legal sector
Mediation Success Rate
80%
Estimated Annual Cost for Small Businesses in the UK to Deal with Disputes
£11.6 bn
Have questions?
Negotiation led by Molly will cost £25 per party. If that does not result in settlement, then expert mediation is the next step. The cost of this depends on the value of the claim but compares favourably with the costs of pursuing a claim at court.
See PricingNo you do not need a lawyer to use Simply Resolved. The platform is designed to be simple to use and you will be supported by a case manager where required. However, we cannot provide legal advice on your position so you may wish to seek advice from a qualified legal professional.
Pursuing or defending a claim through the court system can be complicated, time-consuming and unpredictable. Currently claims are taking, on average, 78 weeks to get to trial - that’s 18 months of wondering what the outcome might be.
In contrast, Simply Resolved aims to facilitate a conversation between the parties to allow them to find a resolution that they can both agree on. The process takes 21 days from start to finish and the parties retain control of the outcome.
Quicker, cheaper and more efficient are three of the reasons for using Simply Resolved as opposed to going to court.
Simply Resolved allows you to retain control of the process instead of leaving a decision on your case to be made by an unknown judge on an unknown day. 92% of mediated cases settle and so you could have a resolution of your dispute within 21 days rather than waiting 78 weeks.
In addition, there are inherent risks in taking a case to trial. You may not get the outcome you hoped for and may find yourself liable for paying the winning side’s costs in addition to your own expenses in bringing your claim. Simply Resolved offers a fixed cost solution with no hidden fees or liability for costs.
Mediation is where an independent third-party neutral assists parties in resolving a dispute. A Mediator works with, and between, the parties to help them articulate their concerns, needs and wants. The Mediator is impartial and non-judgemental and helps the parties to have a conversation and move away from adversarial confrontation towards a resolution.
It’s one of the fastest, most private and cost-effective ways of settling a dispute. A mediation is entirely confidential and “without prejudice”. That means that anything said in the mediation cannot later be referred to.
Negotiation on Simply Resolved is carried out by Molly, our AI bot. Molly will exchange offers between the parties and indicate if the parties are in a zone of possible settlement.
Absolutely. Simply Resolved can help any business resolve their disputes, whether with another business or an individual. The time cost of pursuing a claim to court can be hugely detrimental to any business and we specifically had SMEs in mind when developing Simply Resolved. We want to save businesses the time, money and stress of pursuing claims through the court system by providing them with a quick and cost-effective alternative to court.
Yes. Simply Resolved is an easy to navigate solution for individuals to resolve disputes with either individuals or businesses. It is designed to allow the parties to set out their version of events and to enable a conversation, with either the assistance of Molly or an experienced Mediator, to take place with the aim of resolving the dispute.